Nutrafit

Support

Help for the Nutrafit website and iPhone app. We usually reply within two business days.

Email

mfive1@aol.com
Include the email on your account and whether you’re on the website or the iPhone app.

Forgot username or password: Open Sign in → Forgot username or password. Enter the email or login name on the account. We’ll show the other one. Fill a new password there if you need to reset it.
How do I log a meal?: On Today, tap Add Meal. Search a food, reuse a saved meal, or type the numbers. Membership unlocks the camera for plate photos (150 a month).
Camera is locked: Plate photos are for members. Open Profile → Membership. Trial includes 5 AI uses (coach, Day map, labels) — not the camera.
Cancel membership: Profile → Membership, or manage the subscription in Stripe (web) or Apple Subscriptions (if you paid through the App Store).
Delete my account: Profile → Delete account in the website or iPhone app. Or email mfive1@aol.com from the address on the account. We’ll delete stored meals, photos, and profile data. Apple subscriptions are cancelled in iPhone Settings.
Estimates look wrong: Plate photos are estimates, not lab tests. Edit the meal on Today, or log from a Nutrition Facts label / barcode for a closer number.